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Thread: Cancel membership

  1. #1
    Full Colony Member
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    Cody
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    Referred to CVR by
    ReefCentral

    Cancel membership

    Hello,

    I'd like to stop the auto renew for membership. Please let me know what I need to do.

  2. #2
    Full Colony Member
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    Cody
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    Hello, is anyone still even here?

  3. #3
    Administrator Stoker's Avatar
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    Quote Originally Posted by xlayedoutx View Post
    Hello, is anyone still even here?
    Thats a good question...
    Don't Blink

  4. #4
    Administrator Stoker's Avatar
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    Tolbert
    Your subscription is deactivated.
    Don't Blink

  5. #5
    Full Colony Member
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    Cody
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    ReefCentral
    Stoker, help me out here buddy. You said my subscription was deactivated but paypal just charged me another $20. Please let me know what I need to do so I can get my refund.

  6. #6
    CVR Webmaster / Director Emeritus whodah's Avatar
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    Hello,

    I'm not sure that Stoker's changes saved. I've disabled the subscription and issued a refund. Sorry about that!

    FYI: It is always a good idea to cancel subscriptions on one's PayPal end as well. Be it for CVR or any other service no longer used that may have gone overlooked. Instructions are here:
    https://www.paypal.com/us/selfhelp/a...ription-faq577
    -Who Dah?


    ------------------------------
    if you value your couch, don't invite tacocat over.

    Tank(s): Couple o' frag tanks.
    Lights: Mostly 14K Phoenix w/ T5 supplements.
    Experience: Since ~2003

  7. #7
    Administrator Stoker's Avatar
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    I saved the changes. Thats weird, Sorry man.
    Don't Blink

  8. #8
    Full Colony Member
    Join Date
    Mar 2006
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    Cody
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    Referred to CVR by
    ReefCentral
    Hello I thought this was handled last year but just got charged again. Please deactivate and issue a refund.

  9. #9
    CVR Webmaster / Director Emeritus whodah's Avatar
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    Jeremy
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    Computer Guy
    Referred to CVR by
    I am the Co-founder of CVR :D
    Heya Cody,

    All straightened out. Sorry about that! We discovered there was one more step needed to cancel your membership, which has been completed. Basically, we discovered that there is a disconnect between the CVR Software and PayPal's software. As such, we have to cancel it on CVR's software (which we did last year) and also on PayPal's software (which was done today). So you'll see an email from PayPal confirming this, and that is what it is about.

    Thanks a bunch!
    -Who Dah?


    ------------------------------
    if you value your couch, don't invite tacocat over.

    Tank(s): Couple o' frag tanks.
    Lights: Mostly 14K Phoenix w/ T5 supplements.
    Experience: Since ~2003

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